Do you ship to foreign countries?

We are sorry, at this time we do not ship internationally.

 

Can I use an international credit card even though I live in the US?

We do not accept international credit cards as of right now.

Product Questions

Do you price match products with other websites?

Please send us the link of a competitors website and we will email you back if we can match the price.

 

Do you have a product that is not listed on your website or can you get it?

 We can special order parts.   Please email support@memman.com and let us know the products you would like to get a price on.

 

If an item is out of stock (N/A), can I be put you on a waiting list or we can create an order and have it shipped when the item is back in stock?

Items are listed N/A normally because the manufacturer has run out of stock. We can take the order if you make a note in the comments section to email or call you when the product is back in stock.

Ordering Problems

The shopping cart does not store items that I place in it.

Our shopping cart uses cookies to store your items. If cookies are disabled on your browser or your browser does not support cookies, then the shopping cart will not work properly.

 

Our site is fully automated. The email address that you entered when signing up is the address that the website sends an order confirmation to. If you did not receive a confirmation email, then the most likely cause is that the entered email address has a mistake in it or you have changed it.  If this occurs please send us an email with your updated email address

Shipping Questions

How soon will my order ship?

Orders that are received by 3pm Central Time are normally shipped the next business  day. This does not include weekends or holidays.

 

Can I make a change to the order after it is placed ?

A change can be made to an order but we must receive the notification immediately either by email or phone. We process our orders very quickly and once your order is on the shipping dock we cannot stop it from being shipped.

 

My packaging hasn't arrived and I shipped it USPS , can I get another order sent to me?

10 days must pass since the package shipped. After 10 days we can start looking into the matter. 30 days must pass before the Postal Service allows us to fill out a tracer to find the package. Therefore, we can only do a cross ship after 30 days pass. A cross ship is where we charge you for another order and ship it, then refund the cost of the original order when it is returned to us. Note: Packages refused or not delivered are returned to us by the Postal Service in about 15 days.